All Eppiflex products are shipped for free within Australia.
We ship internationally and offer free international shipping ( standard untracked) for purchases over $100.
We have capped shipping charge of $10 for purchases under $100.
Customers from the US can ask their local store to order our products from Checker Distributors and Brewer Sewing.
UK and Europe - we don't have a distributor yet, but we are looking for one 😊
We will always try to get you the best possible value for money when it comes to shipping. If we find we can get it to you for less than you have been charged, you will receive a refund on the difference.
Please be aware that there will be a handling time associated with this. We endeavour to get your parcel to you asap.
Customer Returns Policy
As per our statutory obligation we will accept customer returns on any product found to be faulty or unfit for purpose. Goods are returned at the buyers expense, and inspected by us before any refund is issued. No refund on shipping expenses. Please allow 7 - 14 days for a refund to be credited to your account once it has been granted.